FAQ

 

Q: Where will #IWLS2019 be held?

A: All IWLS activities, including the reception and the IWLS Market will be held under one roof at the Hotel Vancouver: https://www.fairmont.com/hotel-vancouver/


Q: Why has IWLS changed locations?

A: Unfortunately, The Pinnacle Harbourfront Hotel is on strike and we were unable to host our event as planned at their venue. Therefore, rather than cancelling the event altogether, we had to find another option and the Fairmont Hotel Vancouver was able to accommodate us.


Q: I had a reservation at the Pinnacle Harbourfront Hotel , will my room automatically be booked at the Fairmont Hotel Vancouver?

A: Yes, however you MUST call the Fairmont Hotel Vancouver to add your credit card details to your reservation. Please call 1-800-441-1414 to secure your room. The hotel has your name and room reservation under the Indigenous Women’s Leadership Summit list!


Q: I booked my hotel through a third party booking site (i.e. Expedia, Booking.com, etc.) – will my hotel reservation be transferred to the Fairmont Hotel Vancouver? 

A: This is not guaranteed – please call the Fairmont Hotel Vancouver at 1-800-441-1414 to see if your reservation has been secured. If not, you will have received an email saying that you’ve been moved to a new hotel.  Unfortunately this is out of the control of the IWLS team.


Q: I think I booked a room/a room was booked for me at The Pinnacle Harbourfront Hotel , but I’m not certain. Where can I find this out?

A: You will have to speak with the Pinnacle Harbourfront Hotel (1-604-689-9211) or the Fairmont Hotel Vancouver (1-800-441-1414) directly. We are unable to check their booking systems for you.


Q: Will the move to the Fairmont Hotel Vancouver cost me more money?

A: Your existing room reservation rate will be honoured at the same price offered by the Pinnacle Harbourfront Hotel. Parking is available at an additional cost. Wi-Fi is complimentary in your room if you are a Le Club AccorHotels member. If you’re not a member, you can sign up here: https://www.accorhotels.com/leclub/canada/join-loyalty-program/index.en.shtml

A: If you did not already have a booking at the Pinnacle Harbourfront Hotel, the room rate is no longer guaranteed for new reservations. Please call the Fairmont Hotel Vancouver for information on booking at 1-800-441-1414


Q: I was planning on taking the SkyTrain to the venue. Is it harder now to get to the Hotel Vancouver?

A: If you are taking the Canada Line from the Vancouver International Airport, you will get off at the Vancouver City Centre station at Georgia and Granville and walk two blocks West to the Fairmont Hotel Vancouver.